by Dennis McBreen
This book is the companion to book one, Information Technology Management, A Business Plan Enabler, Principles. It uses a model company concept as a backdrop and template against which to apply the information technology (hereafter referred to as IT) management process principles developed in book one. The IT management process manages the work IT performs to achieve an objective of being managed as any other business unit. A limited, prototype work management system is included in the book to illustrate how the core IT work functions of cost, plan, resource, and service chargeback management are coordinated and executed in support of the IT management process.
The intended reading audiences are the same as for book one because this book discusses the matters addressed in book one, but at a greater level of speciﬁcity and practicality. These discussions enhance and enrich the reading experience of this book.